MOXIFIRE IS ABOUT QUALITY PRODUCTS

MOXIFIRE IS ABOUT QUALITY PRODUCTS

ABOUT US

Fire is a damaging hazard that has confronted humanity and society for many years. From households, natural habitats to business premises, incidences of fire are a common occurrence within South Africa and beyond. The first business name you can call on when it comes to all things fire is Moxifire. Our services in this regard include Fire extinguishers services, Fire detection, Sprinkler systems, Gas suppression systems, Fire Safety, etc

VISION:

Since we commenced operations, Moxifire has grown in leaps and bounds and recorded tremendous success and service excellence over the years. We are still on a steady path of growth and we remain committed to the vision of being South Africa’s biggest fire services company. This vision will be realized by strategic introduction of new and convenient sales and service locations coupled with consistent networking with our growing clientele and industry players.

MISSION:

Keeping you from fire remains our business mission. To live up to this mission, Moxifire is constantly on the lookout for innovative technological advancements in the industry and equipping our staff to provide products and services in line with national and global industry standards. This high level of business standard will translate into us being a constantly profitable business venture with a strong commitment to growth and meeting our obligations to customers, employees and suppliers.

CUSTOMER SATISFACTION:

At Moxifire, we have no substitute for excellent customer service. We strive to sustain a profitable business, but above all, the satisfaction of our customers will always remain number one on the priority list. We spare no resource to achieve this goal.

To achieve customer satisfaction, Moxifire commits to:

 

  • Achieving customer satisfaction with company services
  • Studying and performing services from the latest operations manuals provided by SAQCC in accordance with SANS1475 regulations
  • Developing and maintaining quality management system
  • Ensure that effective quality management system is based on individual and cooperative responsibility for product and service quality, and implementing authorized persons institution
  • Ensure permanent proficiency level upgrade of company personnel
  • Create management mechanism aimed at optimum utilization of creativity, abilities, knowledge, expertise and skills of all level employees
  • Develop personal interest, involvement and responsibility for maintenance of high quality products as well as encouraging professional pride of company staff

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